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WConcierge Line Solutions
- All calls are recorded and data is documented
- Patients are scheduled and have a place to call if they need information for drug prescriptions or other
scheduling issues, while physicians can call for a consult with a specialist or ensure their patient gets
access to a physician in their referral system or is transferred appropriately
- Hours can match those that are needed for that particular service line or health system
- Discharge calls can be provided to help patients or their families field questions so that health systems
can reduce readmissions