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WConcierge Line Solutions

  • All calls are recorded and data is documented
  • Patients are scheduled and have a place to call if they need information for drug prescriptions or other
    scheduling issues, while physicians can call for a consult with a specialist or ensure their patient gets
    access to a physician in their referral system or is transferred appropriately
  • Hours can match those that are needed for that particular service line or health system
  • Discharge calls can be provided to help patients or their families field questions so that health systems
    can reduce readmissions