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Centralized call system allows fast inter-hospital communication.
Your facility's team of coordinators never miss a call. Period.
Instant, web-based access to more than 60 one-click or customized reports. Real-time and historical data accessible from any device.
Set facility-specific protocols and guidelines for transfers. Dedicated coordinators are trained in your specific protocol.
Every call is assessed for quality assurance with immediate escalation if issues are identified.
Time-stamped event logs can be accessed real-time and beyond.
All communication is recorded and archived.
Your system receives dedicated coordinators that meet your call volume, with ability to adjust staffing by one to thirty.
Clinicians available 24/7 for medical review and escalation issues (clinicians do not dictate or make clinical decisions).
Your reports are accessible online from any device.
All data and recordings are backed up in three places.
In the unlikely event of a disaster, systems will be restored within two hours.
You will be automatically notified of any events that impact your system, with calls rerouted based on your preference.
Customize auto-acceptance options for trauma, STEMIs, or other specialized referrals.
All calls answered within eighteen seconds by your dedicated representative.
We continually seek ways of improving our operations through hospital system integration.